I’m sorry, it’s just that the sense of injustice here is overwhelming me…
Said through tears at my tow protest hearing today at the SFMTA.
I cannot believe the complete lack of a burden of proof on this organization. Ticketing officers don’t have to take a photo before issuing a tow ticket, are not contacted in the hearing process, and are not required to record any specific details of the claimed issue besides a generic reason code which sheds no light into the justification for an authorization.
Also, the fact that the towing is contracted out to a private enterprise such that any refunds issued mean money out of the city’s coffers = one heck of motivation to have no justice.
Blowing my mind.